Privacy Policy

This Privacy Policy describes how Hivetek Corporation collects, processes, uses, and discloses the data and personal information you provide when using this website. By accessing the website, for any purpose, you agree to fully accept this Privacy Policy. If you do not agree with our Privacy Policy, do not use the website.

This Privacy Policy applies only to information we collect online. It does not apply to information collected offline.

We may ask you to provide additional consent if we need to use your personal information for purposes not covered by this Privacy Policy. You are not obliged to provide such consent, but if you decide not to, your participation in certain activities may be restricted. If you provide additional consent, the terms of that consent shall prevail in the event of any conflict with the terms of this Privacy Policy.

Please note that we may process your personal information without consent, subject to a legitimate reason to do so.

WHAT THIS POLICY COVERS

We are committed to adopting the highest standards when it comes to how we collect, use, and protect your personal information, and have accordingly developed this Privacy Policy (the “Policy”), which:

  • Sets out the types of personal information we collect;
  • Explains how and why we collect and use your personal information;
  • Explains when and why we may share personal information within Hivetek Corporation and with other organizations;
  • Explains how we protect the personal information we collect; and
  • Explains the rights and choices you have in relation to your personal information.

PERSONAL INFORMATION WE COLLECT

We may collect:

  • Your personal details, including your postal and billing addresses, email address(es), phone number(s), date of birth, gender, and passport or ID number;
  • Your account login details, such as your username and the password (encrypted) that you have chosen; and
  • Your interests, preferences, income, and other profiling information.

When you contact us or we contact you, or you take part in promotions, competitions, surveys, or questionnaires about our services, we may collect:

  • Personal information you provide about yourself;
  • Details of emails and other digital communications we send to you, including information about the emails you open and links in them that you click on; and
  • Your feedback and contributions to surveys and questionnaires.

Other sources of personal information

We may also use personal information from other sources, such as specialist companies that supply information, online media channels, our partners, and public registers. We may collect the following types of personal information about you from other sources: contact details, interests, preferences, or other types of publicly available information. This other personal information helps us to:

  • Review and improve the accuracy of the data we hold; and
  • Improve and measure the effectiveness of our marketing communications, including online advertising.

We may be required by law to collect personal information about you or as a consequence of any contractual relationship we have with you. If you choose not to provide your personal information to be used in accordance with this Policy, you will still be able to visit our website, but you may not be able to access certain options, products, or services, and in some cases, we may not be able to fulfill a service you request.

WHY AND HOW WE USE YOUR PERSONAL INFORMATION

Personalize your experience
We may use your personal information to personalize the marketing messages we send to you and to make them more relevant and interesting, as this is in our legitimate business interests. Where necessary, we will obtain your consent first. We may use your personal information for this purpose in the following ways:

  • Using your online browsing behavior to help us better understand you and provide you with personalized offers and services;
  • Providing you with relevant marketing communications (including by email, post, telephone, SMS, or online advertising), relating to products and services we offer, and those of our suppliers and partners. As part of this, online advertising may be displayed on our website and on other organizations’ websites and online media channels. We may also measure the effectiveness of our marketing communications and those of our suppliers and partners; and
  • To help us to better understand you and provide you with services and marketing communications that are relevant to your interests.

Contact and interact with you
We may use your personal information when we communicate with you, in order to:

  • Contact you about our services, for example by phone, email, or post, or by responding to social media posts that you have directed at us;
  • Manage promotions and competitions you take part in, including those we run with our suppliers and partners; and
  • Invite you to take part in and manage surveys, questionnaires, and other market research activities carried out by Hivetek Corporation and by other organizations on our behalf.

It is in our legitimate business interests that we are able to provide you with appropriate responses and provide you with notice about our services.

Manage and improve our day-to-day operations
We analyze information about how you use our services to:

  • Manage and improve our website;
  • Help to develop and improve our product range, services, stores, information technology systems, know-how, and the way we communicate with you;
  • Detect and prevent fraud or other crimes.

It is in our legitimate business interests to use the information provided to us for this purpose so we can understand any issues with our services and improve them.

SHARING PERSONAL INFORMATION

We may share your personal information with third parties under the following circumstances:

  • We may share the personal information collected by any of our subsidiaries with our other subsidiaries for the purposes listed above.

Retail Partners
We may share your personal information with other companies (including any of our subsidiaries and/or affiliated companies) that sell products through our services. We only share personal information that enables our Retail Partners and/or any of our subsidiaries and/or affiliated companies to provide their services. For example, we might give the relevant Retail Partner your name, contact details, and address so that they can approach you by phone and/or email with promotional materials and/or for commercial purposes.

Service Providers
We work with carefully selected Service Providers that carry out certain functions on our behalf. These include, for example, companies that help us with technology services, storing and combining data, processing payments, and delivering orders. We only share personal information that enables our Service Providers to provide their services.
Some of the Service Providers we work with operate online media channels, and they place relevant online advertising for our products and services, as well as those of our suppliers and our Retail Partners, on those online media channels on our behalf. For example, you may see an advert for our Service Providers’ and/or any of our subsidiaries’ and/or affiliated companies’ products and services when you use a particular social media site.

SHARING PERSONAL INFORMATION WITH OTHER ORGANIZATIONS

We may share personal information with other organizations in the following circumstances:

  • If any applicable law or a public authority says we must share the personal information;
  • If we need to share personal information in order to establish, exercise or defend our legal rights (this includes providing personal information to others for the purposes of preventing fraud and reducing credit risk);
  • To an organization we sell or transfer (or enter into negotiations to sell or transfer) any of our businesses or any of our rights or obligations under any agreement we may have with you. If the transfer or sale goes ahead, the organization receiving your personal information can use your personal information in the same way as us;
  • To any other successors in title to our business; or
  • To anyone to whom we transfer or may transfer our rights and duties under our agreement with you.

TRANSFER OF YOUR PERSONAL INFORMATION

Your personal information may be transferred to, stored, and processed in a country that is different from your country of residence or our country of incorporation. In any case, we have put in place appropriate safeguards in accordance with applicable legal requirements to ensure that your data is adequately protected.

In the event your personal information is transferred to a foreign jurisdiction, it may be subject to the laws of that jurisdiction and we may be required to disclose it to the courts, law enforcement, or governmental authorities in those jurisdictions, but we will only do so where required by applicable laws.

HOW WE PROTECT PERSONAL INFORMATION

We maintain physical, technical, and organizational safeguards to secure your personal information from unauthorized access, use, alteration, and destruction. However, no internet-based site can be 100% secure, and we cannot be held responsible for unauthorized or unintended access that is beyond our control.

SOCIAL MEDIA

We operate channels, pages, and accounts on some social media sites to inform, assist, and engage with you. We monitor and record comments and posts made on these channels about us so that we can improve our services.
Hivetek Corporation is not responsible for any information posted on those sites other than information we have posted ourselves. We do not endorse the social media sites themselves or any information posted on them by third parties.
Our website may include Social Media Features, such as LinkedIn, Facebook Like buttons, and Widgets such as the Share button or interactive mini-programs that run on our website. These Social Media Features may collect your IP address, the page(s) you are visiting on our website, and may set a cookie to enable the Social Media Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Social Media Features are governed by the privacy policy of the company providing them.

RETENTION

We keep records for as long as required to a) provide the services anticipated by this Privacy Policy, including keeping you up-to-date with our marketing, b) personalize the products, services, and communications with you, and c) comply with the applicable record retention legal requirements. When deciding how long to keep your personal information after our relationship with you has ended, we take into account our legal obligations and regulators’ expectations.

MARKETING COMMUNICATIONS

All marketing communications we send to you will provide you with a way to withdraw your consent to future marketing